Delivery Info
Foxkeys is a leading distributor of professional hardware and locksmith supplies in the Saudi Arabia and in GCC. Our mission is to supply our customers with the highest quality locksmith supplies at competitive prices. Quick delivery is offered to all cities in Kingdom. Find all your locksmith supplies in one stop and experience the best quality and prices with Middle-Eastern Key Supply™!
Add to Cart
To initiate your order, please select the items you wish to purchase by clicking on the 'ADD TO CART' button or the cart icon.
Processing
Typically, the processing of your order requires between one to five business days. It is important to note that this timeframe excludes weekends and public holidays. Should any issues arise, we will reach out to you through email or telephone.
Shipping
- Typically, shipments are delivered within 2 to 5 business days.
- For software purchases, an email delivery option is available, allowing you to receive your ordered software directly in your designated email inbox.
- It is important to ensure that you have access to this email account prior to placing your order.
- Should you have any inquiries regarding the delivery process specific to your location, please do not hesitate to reach out to us.
- Additionally, please be aware that selecting bank transfer as your payment method may result in an additional processing time of 2 to 3 days for the transaction to be completed.
Shipping Procedures and Terms
- Order Verification: Upon receipt of a customer's order, the store confirms the accuracy of the details and items requested prior to dispatch.
- Product Packaging: Items are meticulously packaged to guarantee they reach their destination in excellent condition, without any damage during transit.
- Selecting a Shipping Provider: A trustworthy and established shipping service is chosen to facilitate prompt and secure delivery to customers.
- Tracking Shipments: Customers receive a tracking number to keep track of their shipment's progress and anticipated delivery of the ordered items.
- Confirmation of Receipt: Upon delivery, the customer is required to inspect the items and acknowledge receipt by signing the delivery confirmation. Resolving Issues: Should any complications or delays arise during delivery, the store promptly engages with the customer to address the matter and ensure their satisfaction.
Delivery
Your product will be delivered to the address you specified during the checkout process.
We appreciate your business and hope you enjoy your new purchase! We are dedicated to providing safe and prompt delivery of your orders.
Upon successful delivery, we kindly ask our registered customers to keep the proof of delivery receipt. This document confirms that your order has been received and accepted.
Retaining the signed or confirmed delivery receipt is crucial for your records and may assist in any future inquiries or issues regarding your order.
Delivery Fees: The online store may apply delivery charges based on the customer's location, order size, or the logistics service utilized. Typically, delivery fees are determined by the weight of the package and the distance from the store to the customer's address.
Free Delivery: The store may provide complimentary delivery services if the order value surpasses a certain threshold or as part of promotional offers. Generally, customers must meet a specified total order amount to qualify for free delivery.
To ascertain whether the store charges delivery fees or provides free delivery, customers are encouraged to review the Shipping and Delivery Policy page on the store's website or reach out to customer service for detailed information regarding the delivery service terms and conditions.